Cookies Policy

About cookies

Cookies are small text files that a website can place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies may help a website function correctly, improve security, remember preferences and provide information about how the website is used.

Some cookies are set by Woohoo9 Casino, while others may be set by service providers that support website operation, security, analytics, customer support, advertising or other digital services. These service providers may process information collected through cookies in accordance with their own privacy notices and contractual obligations.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains on your device can vary depending on its purpose and the settings of your browser or device.

We may also use technologies that perform a similar function to cookies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and these similar technologies together as cookies unless the context requires otherwise.

How we use cookies

The cookies used on our website may serve different purposes. Some are necessary for the website to work and cannot be switched off through our cookie preference tools. Other cookies are optional and may be used only when you allow them, where consent is required by applicable law.

Strictly necessary cookies

These cookies support essential website functions. They may help with account access, page navigation, security checks, session management, fraud prevention, responsible access controls and the delivery of requested services. Without these cookies, some parts of the website may not operate properly. Because they are needed for core functions, they may remain active even when optional cookies are declined.

Preferences and functionality cookies

These cookies remember choices you make, such as language, display preferences or other settings. They can help provide a more consistent and convenient experience when you return to the website. If you disable these cookies, you may need to enter information or adjust settings again during future visits.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on the website, navigation paths, technical errors and general device or browser information. We use this information in an aggregated or otherwise appropriate form to monitor performance, identify issues and improve website content and functionality.

Security and fraud prevention technologies

Cookies and similar technologies may be used to protect accounts and transactions, identify unusual activity, reduce automated abuse and support the integrity of the website. These technologies may help us detect activity that appears inconsistent with normal use or that may present a security, fraud or compliance risk.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and show information that may be more relevant to a visitor. These cookies may be placed by us or by advertising and technology partners. We do not suggest that cookies will remove all advertising, and declining them may not prevent general advertising from being displayed.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your available choices may depend on your location, the type of device you use and the technologies active on the website at the relevant time.

You can usually change your cookie preferences through the cookie settings link or tool made available on the website. If the tool is not available, you can also manage cookies through your browser or device settings. Browser controls may allow you to view, block or delete cookies, receive warnings before cookies are placed, or block cookies from particular websites.

The steps for managing cookies vary between browsers and devices. Information about these controls is normally available in the help, privacy or settings section of your browser. You may also need to manage settings separately on different browsers or devices.

Please note that blocking or deleting cookies may affect how the website operates. You may be unable to use certain features, remain signed in, save preferences or complete particular activities. Disabling cookies does not necessarily delete information that was collected before the setting was changed, and it may not prevent all similar technologies from operating where they are required for essential functions.

• Accept optional cookies when prompted if you want the full range of available website features.
• Reject or restrict optional cookies if you do not want them used for analytics, preferences or marketing purposes.
• Review your browser and device settings to control or delete stored cookies.
• Check cookie preferences again after clearing browser data, changing devices or using a different browser.
• Contact us through the website if you have a question about cookie choices or how this policy applies.

Third-party services, privacy and updates

Some pages or features may include content, tools or services supplied by third parties. These providers may use cookies or similar technologies to deliver their services, maintain security, measure performance or support other functions. We do not control every cookie placed by a third party, and third-party practices may change over time.

Where third-party cookies are used, the relevant provider may collect information such as device details, browser information, approximate location, website interactions, referral information or online identifiers. The provider may combine this information with information collected from other websites or services, subject to its own terms and privacy documentation. You should review the relevant third party's privacy and cookie information for further details.

Cookie information may be linked with information held in an account or associated with a device where this is permitted and reasonably necessary for website operation, security, compliance, customer support or another stated purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. We encourage you to read that policy for information about collection, use, disclosure, storage and access to personal information.

The website is intended for people who are legally permitted to participate in online gambling in their location. Cookies may support age, identity, location, account security and responsible gambling processes, but they do not replace any checks or controls that may be required before an account can be used.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, legal requirements or our practices. When we make changes, we will publish the updated version on this page and revise the date or other notice where appropriate. You should review this page periodically so you remain aware of how cookies are used.

If you have questions about this Cookies Policy or your cookie preferences, please use the contact or support options available on the Woohoo9 Casino website. We will not include unverified contact details in this policy. By continuing to use the website after relevant updates, you acknowledge that you have had the opportunity to review the updated policy, subject to any consent requirements that apply.